Trabigo...
Frequently Asked Questions

Choosing the Right Service

What is the difference between web hosting and Cloud VPS?
  • Web hosting is a shared environment managed by Trabigo — you get space on a server without worrying about the server itself. Good for websites, landing pages and simple projects. Cloud VPS gives you an isolated virtual server with root access and full control — good when you need custom software, stronger isolation or a production application environment.

Should I choose web hosting or WordPress hosting?
  • If you are building a WordPress site, choose WordPress hosting — it is pre-configured for WordPress, with the right PHP settings, caching guidance and maintenance support. Web hosting is better for custom HTML/CSS sites, simple landing pages or projects that are not WordPress.

Can I upgrade to a higher service later?
  • Yes. The intended path is to start with the smallest service that fits your project today, then upgrade when demand or complexity justifies it. Migrations can be handled with managed support if needed.

Do I need a domain to get started?
  • For a professional website and business email, yes. DNS connects your domain to your hosting, email and other services. If you do not have a domain yet, ask us about the process before ordering.

Setup and Technical Questions

Can you set everything up for me?
  • Some services include manual setup assistance — especially DNS, SSL, email authentication and VPS initial configuration. Managed Services is the formal option for this. Describe your project before ordering if the technical side feels uncertain.

What is SPF, DKIM and DMARC — do I need them?
  • Yes, if you send email from a business domain. SPF tells the world which servers are allowed to send on behalf of your domain. DKIM adds a cryptographic signature. DMARC ties them together. Without these, your emails land in spam — or your domain gets spoofed.

Can you migrate my existing website to Trabigo Cloud?
  • Yes, migrations are handled under Managed Services. Contact us with the details before ordering so we can confirm what is involved.

Trabigo Voice

Is Trabigo Voice a video platform?
  • No. Trabigo Voice is voice-only — no video required, no video expected. It is for people who want to publish audio content and build an audience around what they say, not how they look.

What stage is Trabigo Voice at?
  • MVP stage with manual onboarding. Capacity is limited and some features are still being developed. Early access users help shape what the product becomes.

Orders and Account

Where do I manage my services?
  • All services, orders, invoices, support tickets and account settings are managed through the WHMCS client area at client.trabigo.cloud.

How do I open a support ticket?
  • Existing customers: use the client area to open a ticket. New enquiries: use the support ticket form or the contact page.

Still Have a Question?

Open a ticket or send a message. Describe your project — that is the fastest path to a useful answer.

Open a Ticket Contact Page